These are the Terms and Conditions of the service Cloudrock. Using the system is regarded as acceptance of these terms and conditions. The Terms and Conditions are between the owner of Cloudrock, Sigyn LTD, henceforth ”The Company” and the Account Owner, henceforth ”The Account Owner” or “You”.
Account Owner and his Team
The Account Owner is able to add and remove multiple users of his account. These are listed in the User Section and are henceforth referred to as the Account Owners Team. The Account Owner is responsible for the actions performed by his Team. The Company cannot be hold responsible for anything that a user of the Account Owners Team has done. If any user in the Team fails to follow the Terms and Conditions it is regarded as the Account Owner has failed to follow the Terms and Conditions.
Purpose of the system
Cloudrock is a hosting and administration platform for WordPress sites. The sole purpose is to make it possible to host and manage an endless amount of WordPress based websites spread out in different regions and markets.
Use of the system
You must register to use the system. You agree to keep your registration information accurate, complete and up-to-date as long as you continue to use the Services. If The Company has reason to believe that your registration information is untrue, inaccurate, out-of-date, or incomplete, The Company reserves the right, in its sole and absolute discretion, to suspend or terminate your account. You are not allowed to use the system to commit illegal acts. You are not allowed to use the system in any other way than its purpose stated above. You are not allowed to use the system in order to gain information about Cloudrock or it’s other users. You are not allowed to use the system in order to sabotage it, reverse engineer or copy it.
Data Transfer Limits
The purpose of Cloudrock is to host website, not to be a file repository or Content Delivery Network. There are no set Data Transfer Limits but The Company reserves the right to forbid websites, content or actions that puts a not normal strain on the system. The Company reserves the right to decide what that is and when there is such case. If The Company takes such action it will be communicated to the Account Owner.
There is no list of forbidden content. However, you are not allowed to add content that is illegal in your country, in the country of Malta or in the region where the hosting of that site is located. The Company reserves the right to remove any content that could be regarded as illegal.
You agree to defend, indemnify, and hold The Company, its suppliers, resellers, partners, and their respective affiliates harmless from and against any claims, liabilities, damages, losses and expenses, including reasonable attorney fees and costs, in connection with:
- your use of the Products;
- your violation of these Terms;
- your violation of any third-party right, including any intellectual property right; or
- any claim that use of your data caused damage to a third party.
This indemnity obligation will survive the termination or expiration of your account and these Terms or your use of the services on your account.
Payment and Refund Policy
If you sign up, you agree to pay the fixed subscription and variable usage-based fees, if any, for the account type you have selected and agree to any applicable restrictions and quotas, including the number of websites you are allowed to add. If you exceed any quota allocated to your account, you agree that The Company may upgrade you to another type of account with a higher quota. As stated in further detail below, if you use a credit card for payment, you authorize The Company to automatically renew your subscription and charge the then-current renewal fees to the credit card associated with your account. You may cancel your subscription prior to the next billing date to avoid future charges. Service will continue until the end of the current billing period, but no service fees will be refunded.
Breach of Contract and Termination
The Company reserves the right to terminate the Contract at any time and for any reason. Breach of contract from The Users side will lead to immediate termination. The Account Owner also agrees to pay a fee of 100 000 € for breach of Contract.
Data collected is limited to the data a user enters into the system, technical data and how a user uses the system. For example which services used and which browser and ip-adress the user is using.
- The data we collect is the following:
- Basic information such as name, postal address, email address and phone number of company.
- Company details used for billing purposes (adress, VAT number and organisational number).
- Payment data, such as credit card number and expiration date (will be shared with payment supplier for payment purposes).
The Company automatically collects and processes the following technical data about the User:
- IP address
- Geographical location data based on the IP address
- Service access times
- Statistics on page views
- Any other automatically collected technical data
We may also collect other anonymized statistics about the way the User uses the Services.
Purpose of processing personal data
The Company processes personal data for three main purposes:
The primary purpose of collecting personal data is to provide the website Cloudrock.io and Services, to issue accurate charges for the use of the Services. The processing of personal data in this case is based on the agreement between the Customer and The Company. This concerns, for example, the data collected during the signing up for the Service, during the use of the Service and the technical data needed to run the Service in a secure manner and communications with Users.
(2) Marketing and other communications
The Company may occasionally send its Customers (and End-Users when the relevant personal data has been collected by The Company itself) email to inform about new features, solicit feedback, or provide information on what is going on with The Company and its products. We base this on our legitimate interest to provide Users with relevant information as part of the Services and to promote our Services.
(3) Service development and research
We always work to make our Services better. Therefore, we may use the User’s data to improve the Services. We base this processing on our legitimate interest to grow and develop. The Company may also collect technical data for statistical purposes to compile anonymous, aggregated statistics, such as about the most popular parts of the service to use.
Disclosures of Personal Data
We may disclose personal data to third parties in the following cases:
- The Company may use subcontractors when providing its Services. Our trusted subcontractors work on our behalf, and do not have an independent right to use the personal data we disclose to them. The Company discloses personal data to its subcontractors on a need to know basis when necessary to process such data on The Company behalf in order to provide Services. Subcontractors are subject to appropriate security and confidentiality requirements.
- When required by law such as to comply with requests by competent authorities or in response to a subpoena, court order or other governmental request;
- When we believe in good faith that disclosure is necessary to protect our rights, investigate fraud or to protect our Users’ safety or rights.
The Company uses third party cookies for various purposes. We may use third party cookies for statistical purposes to compile anonymous, aggregated statistics, such as to estimate number of Users and detect which parts of the Service Users find most useful, and identify features that could be improved. For such purposes, we use third party cookies, such as Google Analytics, to help analyze how our Users use the Service. The technical usage information (including IP address) generated by the cookie about use of the Service is transmitted to such third parties to compile statistical reports.
Terms and Condition Changes
The Company may change these Terms and Conditions from time to time. The Company recommends that the Users regularly access the Terms and Conditions to obtain knowledge of any possible changes to it. We will provide the date of the Terms and Conditions to allow Users to see changes. The Company will inform Users of possible changes by using reasonable and available channels.